It is important that NNAI keep shareholder information current and up to date. It is the shareholder’s responsibility to contact the main office with any changes in address, name, or direct deposit. Updating an address or name can be done by completing an Address and Name Change (PDF) and submitting the proper accompanying documentation. Shareholders cannot receive distributions if their addresses are not kept current. Also, if mail is returned as undeliverable, distributions are held, interest-free and shareholder is ineligible to participate in any prize drawings until the address is updated. NNAI has a policy that if a shareholder has 3 or more uncashed checks on the NNAI accounting books at any time, whether they are prizes or dividends, that shareholder will be listed as “missing”. A list of missing Shareholders is available under the missing shareholder section.

Name change requests must be in writing and must include the following:

The old and new names for the shareholder, a copy of the legal document authorizing the change – for example a marriage license or divorce decree, etc.

To sign up for direct deposit or change an existing direct deposit, please use the Direct Deposit Form (PDF).